SaaS AI Voice Assistant

The AI voice assistant
that converts
shoppers into buyers.

◎
Niles is a friendly, engaging personal AI voice shopping assistant that understands intent in real time, guides customers to the right product, and measurably lifts conversions and average order value — with minimal development work to launch.
◈
Buyers form an emotional connection to Niles, leading to increased sales and customer satisfaction.
Request a Demo
◈
Risk-free trial
If Niles doesn't outperform your existing text bot on conversions or average order value, you pay nothing.
Niles voice shopping on 1-800-Flowers
01 —

Why Merchants Choose Niles

◎Voice Fidelity

15 humanlike voice personas with fast, low-latency response. Customers experience Niles as a personal shopper, not a chatbot.

⬡Catalog Intelligence

Deep semantic AI search across your full catalog, product pages, and reviews — understanding intent even with limited input.

◻Brand Customization

Configure voice persona, colors, merchandising logic, promotional rules, and upsell sequences to match your brand.

⊞Mobile-First

Voice-first with optional text fallback. Built for mobile where natural voice drives higher engagement than typed search.

02 —

What Niles Does

Real-Time Intent Resolution

Interprets ambiguous, occasion-based queries and maps them to high-confidence product recommendations from your live catalog.

Dynamic Merchandising

Automated cross-sell sequencing and gift-card facilitation. Surfaces complementary SKUs and promotions aligned to your inventory.

Conversion Recovery

Proactively offers alternatives when items are unavailable. Maintains conversation continuity across the full session.

Fast Deployment

Launches quickly via standard API with minimal engineering lift. Integrates with your existing commerce platform and product data.

Niles text chat on Edible Arrangements
Niles in Action

Voice & text —
one seamless experience

Shoppers switch effortlessly between voice and text. Niles holds full context across the entire session, delivering a consistent, personalised experience no matter how the customer chooses to engage.

03 — Business Impact
↑CVR
Conversion Rate
Above Baseline
↑AOV
Average Order Value
Via Guided Discovery
<1wk
Time to Production
Deployment
$0
Upfront Cost If
KPIs Not Met
04 —

Get in Touch

Ready to see Niles in action?

Book a personalised demo tailored to your catalog and customer base. We'll show you exactly how Niles would perform on your store.

✉ sales@nilesshops.com
🌐 NilesShops.com

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